Privacy Policy

1. Introduction

Madgic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this Privacy Policy carefully. By accessing or using the Madgic platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.

2. Information We Collect

2.1. Information You Provide to Us

We may collect information that you provide directly to us when you:

• Register for an account on our platform
• Complete a profile
• Submit content or advertisements
• Communicate with us
• Participate in surveys or promotions
• Request customer support

This information may include:

• Contact information (name, email address, phone number, postal address)
• Billing information (payment method details, billing address)
• Account credentials (username, password)
• Profile information (photo, biography, preferences)
• Content and advertisements you submit
• Communications and correspondence with us

2.2. Information We Collect Automatically

When you use our platform, we only collect contextual information necessary for the functioning of the service. We do not collect or store any data about specific users, their devices, or their browsing behavior.

The contextual information we collect may include:

• General, non-identifying information about content types being accessed
• Aggregated, anonymized usage statistics
• Technical information necessary for service delivery

We emphasize that this information is not linked to individual users and cannot be used to identify specific persons or their activities.

2.3. Information We Collect From Third Parties

We may receive information about you from third parties, including:

• Business partners and service providers
• Advertising and analytics providers
• Social media platforms (if you choose to connect your account)
• Publicly available sources

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform and services
• Process transactions and manage your account
• Deliver advertisements and content relevant to your interests
• Measure and analyze the performance of advertisements and content
• Communicate with you about products, services, offers, and events
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues, security breaches, and fraudulent activities
• Comply with legal obligations and enforce our terms and policies
• Personalize your experience and deliver tailored content

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1. Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

• Payment processors
• Cloud storage providers
• Analytics providers
• Customer service providers
• Email service providers
• Security and fraud prevention providers

4.2. Advertisers and Publishers

For Publishers: We may share certain information with Advertisers, such as aggregated statistics about the performance of their advertisements on your content, audience demographics, and engagement metrics.

For Advertisers: We may share certain information with Publishers, such as non-personally identifiable information about advertisements, campaign performance, and payment information necessary for revenue sharing.

4.3. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

• Enforce our Terms of Use and other agreements
• Protect and defend our rights and property
• Prevent or investigate possible wrongdoing in connection with the platform
• Protect the personal safety of users of the platform or the public
• Protect against legal liability

4.5. With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Retention

We will retain your information for as long as your account is active, as necessary to provide you with the services, or as otherwise set forth in this Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our platform is at your own risk. You should only access the services within a secure environment.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right of restriction - the right to request that we restrict the processing of your personal information
• The right to data portability - the right to receive a copy of your personal information in a structured, machine-readable format
• The right to withdraw consent at any time, where we relied on your consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided below. We may request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

8. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Cookies and Tracking Technologies

Unlike many websites, the Madgic platform does not use cookies or similar tracking technologies to track user activity or collect personal information. We do not store or collect data about your specific browsing behavior or device information.

Our platform may use essential technical mechanisms that are necessary for the basic functionality of the service, but these do not collect personal information and cannot be used to identify individual users.

This approach reflects our commitment to user privacy and our focus on collecting only the contextual information necessary to provide our services.

10. Publisher and Advertiser Specific Provisions

10.1. For Publishers

As a Publisher, you understand and agree that:

• We may collect and analyze data related to your content and ad performance
• We may share aggregated, non-personally identifiable information about content performance with Advertisers
• You are responsible for providing appropriate privacy notices to your users regarding the collection and use of their data in connection with our platform
• You will not provide us with any personal information of your users without their proper consent
• You will comply with all applicable data protection laws in your collection and sharing of user data

10.2. For Advertisers

As an Advertiser, you understand and agree that:

• We may collect and analyze data related to your advertisements and campaign performance metrics
• We may share aggregated, non-personally identifiable information about your advertisements with Publishers
• You are responsible for ensuring that your advertisements comply with all applicable privacy laws and regulations
• You will not use any data obtained through our platform for purposes not permitted by this Privacy Policy
• You will implement appropriate technical and organizational measures to protect any personal data you process

11. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers may be located outside your country of residence. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, please note that we take additional steps to protect your personal information when transferred internationally.

By using our platform, you consent to the transfer of your information to these countries. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the platform after the posting of changes constitutes your acceptance of such changes.

13. Do Not Track Signals

As we do not track users across websites or over time, Do Not Track (DNT) signals from web browsers are not applicable to our platform. We respect your privacy by design, without the need for additional opt-out mechanisms.

14. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the contact information provided below.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Madgic
contact@madgic.ai

We will respond to your request within a reasonable timeframe.